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Verified
5/5

2021-07-07

Excellent customer service

"Staff was very friendly and Knowledgeable."

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Verified
5/5

2021-06-28

Great service

"The sales people were very helpful in selecting and sizing a new helmet."

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Verified
5/5

2021-06-18

Very good, but....

"Great new expansion of the Schaumburg store. Not as jam packed makes it much easier to get around. Plus the same helpful associates, so all very good on these points.

First nit to pick... No XL size of the $700 helmet I wanted to try.
Second... Even though probably twice as large, still only ONE fitting room. That really slows down the deciding process.

Otherwise all good. Even though 25 miles from our house, we'll be back again at some point.
"

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Verified
5/5

2021-06-10

Thank you Jack

"I went into Cycle Gear in Schaumburg to shop riding jackets. I ended up buying a great summer jacket by Reax which I wouldn’t have looked at if it weren’t for one of the employees- Jack. I was also interested in a better helmet but not serious about buying one. Jack helped me with trying on and offering advice on specs with some of the higher quality helmets... I walked out with an Arai helmet too. Great experience!"

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Verified
5/5

2021-06-09

Wonderful

"My experience was wonderful and the people that worked there were super helpful and helped me find all the right parts for my bikes "

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Verified
5/5

2021-05-28

Great service!!

"Always friendly people working there helping you find what you need from when I changed my oil to when I bought a motorcycle jacket they helped me find what I need"

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Verified
5/5

2021-05-22

Great experience

"Very friendly and attentive service"

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Verified
5/5

2021-05-22

Great Service

"Jesse and Jon provided a Great Customer Service! I'll definitely come back!"

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Verified
5/5

2021-05-20

Always great service

"I went in for a Sena 50s (highly recommend getting one) and this is my first Sena experience and the workers at Cycle Gear answered all of the questions that I had, always a great experience when I shop here."

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Verified
5/5

2021-05-16

"Staff was helpful and courteous "

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Verified
5/5

2021-05-15

Customer service

"Excellent customer service !"

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Verified
5/5

2021-05-10

You won't find a better overall experience anywhere else.

"I got fitted for a new jacket. They set me up with correct size and it made a huge difference in my comfort during riding. Answered all my questions. They have a decent collection of parts and tires for general maintenance. "

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Verified
1/5

2021-05-02

"I was given 2 different boots by the worker and when I went back to return them they didn’t have my size. "


Verified
5/5

2021-05-01

ADV Gear

"John was great. Greeted me and asked what I was looking for...then directed me to the gear i was looking for. Ordered things not in current inventory and they arrived 3-5 days later. Awesome!"

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Verified
5/5

2021-05-01

Chris

"Chris was awesome and very helpful. Walked out with a new visor and cleaning supplies"

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